Refund Policy

At GoPasswordless, we strive to ensure satisfaction with our services. However, we understand that there may be circumstances under which you may seek a refund. Below is our policy regarding refunds.

Eligibility for Refund

Refunds may be considered on a case-by-case basis within 14 days of purchase if the service has not met the agreed-upon requirements or has not been accessed or used. After this period, GoPasswordless will not offer refunds.

Process for Requesting a Refund

To request a refund, please contact our support team at refunds@getmarketerai.com with your order details and a detailed explanation of your reason for requesting a refund. Our team will review your request and respond within 7 business days.

Refund Processing

If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, typically within 5 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at refunds@getmarketerai.com.

Exceptions

Note that certain types of items cannot be returned for a refund such as personalized services and products. Please ensure you read the specific terms and conditions related to these services before purchasing.

Changes to Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about our refund policy, please contact us at refunds@gopasswordless.dev.